Last year we discussed the ServiceNow services partner ecosystem (https://alten.capital/blog/servicenow-services-partner-ecosystem). Here’s an update highlighting the strong growth seen in this space.
ServiceNow serves over 85% of Fortune 500 companies and has continued to grow their consulting and implementation partner ecosystem to help customers adopt their platform.
As of Q4 2024, ServiceNow has expanded its services partners to approximately 1,300 consulting and implementation firms globally, marking a 165% increase from Q2 2023. These global SIs, regional consulting companies and boutique services firms employ an estimated 7.7 million professionals, up from 5.8 million last year.
North America saw the highest growth with 440 new services partners coming on board. In terms of size, around 300 new boutique partners (fewer than 50 employees) joined the ecosystem.
Most of ServiceNow services partners are based in North America (53%), and half of all consulting partners have fewer than 100 employees (~600 firms).
This is the fastest-growing services partner ecosystem we are tracking.
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